Legal notice

Distributor Name Beyondage Inc.
Name of person responsible for sales Naoya Akaike
Location Jingumae Corp. 9F, 6-25-8 Jingumae, Shibuya-ku, Tokyo 150-0001
Contact

※ If you have any questions about our products, please contact us using the inquiry form.

email address
info@gentleman-projects.com

Phone number:
+81-3-6416-9372 (Business hours: 10:00-18:00)

HOMEPAGE URL https://www.gentleman-projects.com/
selling price Please see each product.
Fees other than the product price ・Sales tax

・Shipping fee (tax included)
[For delivery within Japan]
Japan-wide flat rate 550 yen
(Delivery to Hokkaido: 990 yen, delivery to Okinawa: 1320 yen, other remote islands will be charged separately)

Free shipping nationwide for purchases over 20,000 yen! ( Shipping to Hokkaido: 440 yen, to Okinawa: 770 yen, to other remote islands: additional shipping fee will be charged.)  

[For overseas delivery]
Shipping fee 3300 yen

Delivery time We will ship the product within 3 days after confirming payment.
Payment Method credit card
Returns, exchanges, cancellations, etc. 1.Returns of goods shall only be accepted in the following cases.
(1) If the goods are defective
(2) If the goods arrive different from those ordered
(3) If the goods are damaged during delivery

Even if one of the above (1) to (3) applies, the goods cannot be returned if any of the following applies. Even if any of the above (1) to (3) applies, the goods cannot be returned if any of the following applies

 a. if the goods have been used, washed or cleaned, or altered at the time of purchase or after purchase
 b. if the delivery note has been lost
 c. if the product tag/label has been detached or lost (not applicable to goods without a product tag)
 d. if the goods (including, but not limited to, the box and any accessories of the goods) at the time of return d. If the condition of the product (including but not limited to the box and accessories of the product) at the time of return is damaged, soiled or lost compared to the time of delivery.
 e. If the product has an odour, is soiled or scratched by the customer.
 f. If the package is opened for products for which the package is part of the product.
 g. In the case of hygiene products such as underwear, swimwear, cosmetics, etc., grab bags, sale items, outlet items and pre-order items.
 h. If the sales page states that the product is "not eligible for return".
Return Deadline Please submit a return request using the return form within 10 days of ordering.
Return postage In case of defective products, we will bear the cost.
Otherwise, the customer will be responsible for all other costs.